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Frequently Asked Questions

Posted on 26 April 2018
Frequently Asked Questions

 

Here are the answers to some of the questions we get asked regularly.. 

 

Q. Where is your showroom?

A. Custom Blinds is located at 1/8 Ereton Drive, Arundel QLD 4214 (opposite Harbour Town and across from JSW Powersports).

 

Q. What are your trading hours?

A. We are open from 8:30am - 5:00pm Monday to Friday, 9:00am - 12:00pm Saturdays and closed on Sundays and Public holidays.

 

Q. What products do you have?

A. At Custom Blinds and Shutter World, there isn't much we don't do. We have a large selection of our product range on display in our showroom.

We manufacture, supply and install Roller Blinds, Vertical Blinds, Venetian Blinds, Panel Glides and Roman Blinds, Curtains and Sheers, Plantation Shutters, Outdoor Blinds and Awnings and External Aluminium Shutters.

 

Q. How long will I be waiting for my installation?

A. The turnaround time varies depending on the product you choose.

We manufacture our own Roller Blinds, Verticals, Panel Glides and Roman Blinds in our factory, so we typically have these made within 5-7 business days.

Plantation Shutters, Outdoor Blinds, Awnings and External Aluminium Shutters are manufactured within a 2-3 week period.

 

Q. Do you offer an obligation free measure and quote service to potential customers?

A. Yes, Custom Blinds and Shutter World provides an obligation free measure and quote service.

The measure and quote is designed to provide you with the information you need to determine what product would be best suited for your home and individual requirements.

Our Design Consultants are trained in all products and have a wealth of experience in our field.

They will bring out fabrics, colour samples and componentry to help you make the most informed decision.

 

Q. Do you do repairs?

A. No, unless they are covered under a Custom Blinds warranty for products we have sold and installed.

 

If we have missed something you would like to know the answer to, or you would like to organise an obligation free measure and quote service, please phone our office on (07) 5537 6333.

Tags: Blinds Awnings Curtains & Soft Furnishings Shutters Measure and Quote

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MEASURE & QUOTE
MEASURE & QUOTE
Our Consultants come to your home for an obligation free design consultation. Our quotations are all inclusive of design, supply, installation and warranty, guaranteeing a seamless, end to end customer experience.
MADE TO MEASURE
MADE TO MEASURE
As our name suggests all our quality products are custom made, specific to your requirements and dimensions for your complete satisfaction.
PROFESSIONAL INSTALLATION
PROFESSIONAL INSTALLATION
Our team of professional installers will install your products in a prompt and timely manner ensuring a quality finish for your enjoyment over the years to come.

Book your Consultation withthe Blinds & Shutters Experts