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FAQ's

Posted on 19 December 2017
FAQ's

Here are the answers to some questions we get asked on the regular...

Do you do 'those'?

The answer is probably, yes! At Custom Blinds, there isn't much we don't or can't do (and if we can't there is usually a good reason why).

We supply internal and external products, such as: Roller Blinds, Venetian Blinds, Vertical Blinds, Roman Blinds and Panel Glides, Curtains and Sheers, Plantation Shutters, Outdoor Blinds, Folding Arm Awnings, Shutters and Aluminum Roller Shutters.

 

What are your turn around times like?

The turn around time varies depending on the product you purchase.

The Roller Blinds are manufactured in our factory based in Arundel, and depending on what time of year we say 5-7 business days.

Venetian Blinds, Vertical Blinds, Roman Blinds and Panel Glides are manufactured within 2 weeks, however Curtains and Sheers can be between 2-4 weeks.

Plantation Shutters, Outdoor Blinds, Folding Arm Awnings, Shutters and Aluminum Roller Shutters will be manufactured within a 2-3 week period.

 

Is the 'measure and quote' free?

Yes, there is no cost involved nor is there any obligation. 

The measure and quote is designed to provide you with the information you need to determine what would be best suited for your home and individual requirements. 

Our Consultants are well trained and have been in the industry for many years. They will bring out fabrics, colour samples and the componentry to help you envisage what the end product will look like.

 

What's the next step if we decide to go ahead with the quotation?

The process varies slightly if your job requires a check measure (one of our Installers will come and double check the measurements).

Once you have agreed to proceed with the quotation:

1. Custom Blinds requires a 50% deposit 

2. The order will be entered into our system

3. Check measure (ONLY if required)

4. Product manufactured

5. Installation

6. Final 50% needs to be paid on completion of installation

 

We have had a product installed by another Company, do you do repairs?

We don't do repairs on products that we haven't supplied and installed, but we can replace the material if required.

 

 

Tags: Blinds News Awnings Curtains & Soft Furnishings Shutters Measure and Quote

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MEASURE & QUOTE
MEASURE & QUOTE
Our Consultants come to your home for an obligation free design consultation. Our quotations are all inclusive of design, supply, installation and warranty, guaranteeing a seamless, end to end customer experience.
MADE TO MEASURE
MADE TO MEASURE
As our name suggests all our quality products are custom made, specific to your requirements and dimensions for your complete satisfaction.
PROFESSIONAL INSTALLATION
PROFESSIONAL INSTALLATION
Our team of professional installers will install your products in a prompt and timely manner ensuring a quality finish for your enjoyment over the years to come.

Book your Consultation withthe Blinds & Shutters Experts

Testimonials


1
We are very happy with the blinds including the quote, timing and installer.
Very professional.
Carol Mackay

5 February 2018


1
We are absolutely elated with the product, installation and customer service provided by Custom Blinds. A pleasant buying experience!
Mr and Mrs Salter

17 January 2018

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